Notice to Illinois policyholders affected by flood disaster

June 18, 2008.
As a result of the flooding disaster in areas of Illinois, the Director of the Division of Insurance ordered that steps be taken by insurance companies to address the disruption felt by affected policyholders and claimants by providing additional time for them to pay premiums, have damaged properties repaired or take any other actions required by insurers with due dates during this period.

If you have been affected by the flooding disaster in one of the counties declared a disaster area by Governor Blagojevich or President Bush, or if you have been affected by this disaster and reside in another county, and you are a policyholder of RLI Insurance Company, RLI Indemnity Company or Mt. Hawley Insurance Company, this notice applies to you. If you have a dispute or an issue with an action we have taken with respect to your policy or claim-that is related to the disaster-please contact your agent first. If you still cannot obtain satisfactory resolution, you may contact the Company by phone at its toll-free customer service number 1-800-331-4929 or by e-mail at inquiries@rlicorp.com.

If you are still unable to resolve the dispute or issue, you may seek assistance from the Illinois Division of Insurance. You may call the Division's toll-free complaint hotline at 1-866-445-5364, or file a complaint online at: http://www.idfpr.com/doi/Complaints/Complaints.asp (click on this link to connect directly).