We hire smart, ethical people, make them owners of the business and give them the freedom to succeed. These are the principles that drive our success, and they’re the reasons we have been successful for the last 50 years.
We keep our eyes on the challenges our customers face, and find innovative ways to solve them — whether that’s offering products for underserved specialty markets, or enhancing and developing products that are new to the marketplace. We operate in all 50 states from locations across the country, with a diversified portfolio of property and casualty coverages and surety bonds.
We focus on underwriting for profit — a different kind of business model that has helped us build a strong, successful company. For decades, our financial track record has been stellar — a testament to our culture and validation of our reputation as an excellent underwriting company. Our insurance subsidiaries are rated A+ “Superior” by A.M. Best company and A+ “Strong” by Standard & Poor’s.
While recognition of our financial performance is important, we measure our success on the service we provide and the relationships we build with our customers and brokers. Insurance is a promise from start to finish. And keeping promises is our priority. We promise to deliver innovative products that meets each customer’s individual needs. We promise to strengthen relationships by promptly returning phone calls, answering questions, and looking for ways to improve. And we promise to quickly and proactively process claims, defend our insureds and get a fair resolution.
When you work with RLI, you can expect something different. And Different Works.