Transportation

Coaching Systems® Partnership

Improve driver safety and lower your insurance premiums with RLI Transportation & Coaching Systems.

Colorful ambulance driving on a city bridge with a black and white skyline background.
Overview

RLI Partners with Coaching Systems

Ambulance operators face high-pressure, high-risk driving conditions every day. That is why RLI has partnered with Coaching Systems®, developer of the nationally recognized CEVO® (Coaching the Emergency Vehicle Operator®) programs.

This partnership delivers value and advanced safety resources to RLI ambulance insureds, reinforcing our commitment to proactive risk management and stronger operational performance.

ambulance on road

Benefits for RLI ambulance insureds

Eligible RLI Transportation insureds receive:

  • A preferred discount on servicing agreements with Coaching Systems
  • The opportunity to implement the industry-leading CEVO Emergency Vehicle Operator Course
  • Comprehensive defensive driving and vehicle-specific operator education
  • CEVO® courses that may satisfy EMT continuing education requirements in many states
  • A participation-based coaching model proven to improve driver performance and reduce risk

For more than 40 years, Coaching Systems has trained millions of vehicle operators across North America and internationally. CEVO® remains one of the most respected emergency vehicle operator training programs in the industry, continually updated to address evolving risks and operational demands.

Technology

Built for real-world emergency operations

The CEVO® programs go beyond traditional classroom instruction. Supported by modern digital delivery platforms and training management tools, the program helps ambulance organizations:

  • Strengthen driver decision-making under pressure
  • Automatically administer remediation and refresher training
  • Reinforce consistent safety standards across teams
  • Track participation and completion
  • Sustain long-term safety culture improvements

The participation-based coaching model focuses on engagement, accountability and measurable performance improvement. The result is safer drivers, fewer preventable losses and stronger operational control.

RLI's commitment to ambulance operators

At RLI Transportation, safety is not just a priority. It is a long-term investment in our insureds and the communities they serve.

We have built a dedicated loss control team and developed a wide range of training resources to help ambulance operators improve driver performance and better manage risk. Expanding access to CEVO® allows us to go even further, providing trusted, specialized training designed specifically for emergency vehicle operations.

The result: stronger drivers, safer fleets and reduced exposure.

Take the next step

If you are an RLI Transportation ambulance insured, contact your RLI underwriter or Loss Control representative to learn how to access CEVO® training through this partnership.

For additional information or to book a demo directly with Coaching Systems, please email RLI@Coachingsystems.com.

Not currently insured with RLI? Connect with your agent to learn how our Commercial Specialty Auto team supports ambulance operations through specialized underwriting, hands-on loss control, and industry-leading safety partnerships.